Refund policy

What is your Returns policy?

At TAMC Industries, we emphasize convenience. That’s why we offer a 30 Day Change of Mind Returns Policy.

If you wish to return your purchase, please follow the instructions below within 30 days to organize the return of your product and receive either store credit or refund of the purchase price of your product (excluding initial delivery & handling fees).

 

Please note that for a Change of Mind Return where the product has been opened, a 20% Restocking Fee will apply. This amount will then be applied as a discount to the next person who chooses to purchase the item.

Change of Mind Returns

Under Australian Consumer Law, companies are not required or obligated to accept returns that are simply a Change of Mind. Our goal is to always provide world-class customer service and we know that sometimes circumstances change and you may no longer need an item you purchased. Under certain circumstances, we can accept your item back as a 'Change of Mind'. Please be aware, this is not a guarantee and is subject to approval. If you have any questions about this, please feel free to reach out to our us and we can help clarify any concerns you may have.

While we can understand that a restocking fee may be disappointing, it can be equally disappointing for another customer to pay full price for a product that has already been opened.